|
Post by alc3261 on Aug 26, 2015 16:24:07 GMT
Furious!! International Economy letter posted on Tuesday returned today with a sticker telling me I had not put enough postage on my "Airmail letter" - no Airmail sticker anywhere on this letter. Weight was 14grams. I went to the Post Office who said "Nothing to do with us, that's Royal Mail" Royal Mail office closed. I rang the number on the sticker and after a good five minutes of "press 1 for......, press 2 for......" I got through to a person (from Royal Mail remember) who told me International letter rate was £1.33!! I had to educate her on "International Economy" by directing her to page 15 of the leaflet. I was then told to send my (personal) letter in to make a complaint. I was also told that I should have marked my envelope "International Economy", it does not state this anywhere in the leaflet nor on the website. Complaint made. Very, very cross. Unbelievably it has been returned again after I put it in a new envelope with new stamps AND a sticker stating "International Economy" on the envelope!! www.dropbox.com/s/u4jqz6pyny7i6f9/2015-08-26%2016.50.55.jpg?dl=0
|
|
|
Post by Mia on Aug 26, 2015 17:23:27 GMT
That is just disgusting from RM! Good luck with Ms Greene!
|
|
|
Post by skye on Aug 26, 2015 23:53:32 GMT
take a photo and send to Ms Greene
|
|
|
Post by alc3261 on Aug 27, 2015 10:30:41 GMT
Have done.
|
|
|
Post by sharmon202 on Aug 30, 2015 12:48:50 GMT
Furious!! International Economy letter posted on Tuesday returned today with a sticker telling me I had not put enough postage on my "Airmail letter" - no Airmail sticker anywhere on this letter. Weight was 14grams. I went to the Post Office who said "Nothing to do with us, that's Royal Mail" Royal Mail office closed. I rang the number on the sticker and after a good five minutes of "press 1 for......, press 2 for......" I got through to a person (from Royal Mail remember) who told me International letter rate was £1.33!! I had to educate her on "International Economy" by directing her to page 15 of the leaflet. I was then told to send my (personal) letter in to make a complaint. I was also told that I should have marked my envelope "International Economy", it does not state this anywhere in the leaflet nor on the website. Complaint made. Very, very cross. So your post office and Royal mail are different entities? I noticed on the .pdf 10 gr and 20 grams were both the same price on the right side? (85) Why would that be?
|
|
|
Post by alc3261 on Aug 30, 2015 16:57:01 GMT
Furious!! International Economy letter posted on Tuesday returned today with a sticker telling me I had not put enough postage on my "Airmail letter" - no Airmail sticker anywhere on this letter. Weight was 14grams. I went to the Post Office who said "Nothing to do with us, that's Royal Mail" Royal Mail office closed. I rang the number on the sticker and after a good five minutes of "press 1 for......, press 2 for......" I got through to a person (from Royal Mail remember) who told me International letter rate was £1.33!! I had to educate her on "International Economy" by directing her to page 15 of the leaflet. I was then told to send my (personal) letter in to make a complaint. I was also told that I should have marked my envelope "International Economy", it does not state this anywhere in the leaflet nor on the website. Complaint made. Very, very cross. So your post office and Royal mail are different entities? I noticed on the .pdf 10 gr and 20 grams were both the same price on the right side? (85) Why would that be? International Economy is 85p up to 20 grams so the rate for 10 is the same as 20. The Post Office which runs post offices and Royal Mail which produces stamps, collects and delivers mail are now separate - they didn't used to be.
|
|
checkrail
Crayons
Posts: 20
Looking for Penpals?: Yes. Global penpals welcome
Country I live in is: ScotlandGB
|
Post by checkrail on Sept 16, 2015 19:00:07 GMT
Furious!! International Economy letter posted on Tuesday returned today with a sticker telling me I had not put enough postage on my "Airmail letter" - no Airmail sticker anywhere on this letter. Weight was 14grams. I went to the Post Office who said "Nothing to do with us, that's Royal Mail" Royal Mail office closed. I rang the number on the sticker and after a good five minutes of "press 1 for......, press 2 for......" I got through to a person (from Royal Mail remember) who told me International letter rate was £1.33!! I had to educate her on "International Economy" by directing her to page 15 of the leaflet. I was then told to send my (personal) letter in to make a complaint. I was also told that I should have marked my envelope "International Economy", it does not state this anywhere in the leaflet nor on the website. Complaint made. Very, very cross. So your post office and Royal mail are different entities? I noticed on the .pdf 10 gr and 20 grams were both the same price on the right side? (85) Why would that be?[/ quote] The Post Office, fully the General Post Office, was a British government department headed by the Postmaster General until 1969, if I remember correctly. Stamps bore 'Postage Revenue' as it was government income, essentially a tax for the use of the service. In 1969 it was made the Post Office Corporation, a wholly government owned corporation. Until the early 1980s it had a near monopoly on telegraph and telephone services in Britain too under its division Post Office Telephones, which was hived off and privatised as British Telecommunications PLC. The Royal Mail was then essentially what the Post Office carried on behalf of the Crown, rather than the service that carried it too, as it is now that counter services and mail carrying have been made separate organisations, Post Office Counters and the Royal Mail respectively. Kind regards, Timothy
|
|
|
Post by sharmon202 on Sept 16, 2015 21:49:37 GMT
So your post office and Royal mail are different entities? I noticed on the .pdf 10 gr and 20 grams were both the same price on the right side? (85) Why would that be? International Economy is 85p up to 20 grams so the rate for 10 is the same as 20. The Post Office which runs post offices and Royal Mail which produces stamps, collects and delivers mail are now separate - they didn't used to be. Thanks for the explanation
|
|
|
Post by sharmon202 on Sept 16, 2015 21:52:40 GMT
So your post office and Royal mail are different entities? I noticed on the .pdf 10 gr and 20 grams were both the same price on the right side? (85) Why would that be?[/ quote] The Post Office, fully the General Post Office, was a British government department headed by the Postmaster General until 1969, if I remember correctly. Stamps bore 'Postage Revenue' as it was government income, essentially a tax for the use of the service. In 1969 it was made the Post Office Corporation, a wholly government owned corporation. Until the early 1980s it had a near monopoly on telegraph and telephone services in Britain too under its division Post Office Telephones, which was hived off and privatised as British Telecommunications PLC. The Royal Mail was then essentially what the Post Office carried on behalf of the Crown, rather than the service that carried it too, as it is now that counter services and mail carrying have been made separate organisations, Post Office Counters and the Royal Mail respectively. Kind regards, Timothy OK, tell me if I am getting tedious here...Your explanation of past and current state is very good, as was the one from ALC 3261. So where does each entity get its revenue from? From the experience here it is hard to visualize how they cannot be connected. I probably do not understand the "Royal" part?
|
|
checkrail
Crayons
Posts: 20
Looking for Penpals?: Yes. Global penpals welcome
Country I live in is: ScotlandGB
|
Post by checkrail on Sept 16, 2015 23:20:06 GMT
OK, tell me if I am getting tedious here...Your explanation of past and current state is very good, as was the one from ALC 3261. So where does each entity get its revenue from? From the experience here it is hard to visualize how they cannot be connected. I probably do not understand the "Royal" part? The Royal Mail is currently, if I remember correctly, 51% privatised (viz. sold on the stockmarket) and 49% still government owned, but with a view to selling the rest. Post Office Counters, a bit less of a sell financially, is still government owned. Both are intended to make their money from custom, but both have intrinsically loss-making social service obligations by law. I think that RM can currently finance them by cross subsidy, but POC requires a degree of government money. The government had to assume RM's accumulated pension fund losses to make it saleable. 'Royal' in the title does not actually mean much in particular now, little more than a kind of state endorsement.
|
|
|
Post by sharmon202 on Sept 18, 2015 22:38:08 GMT
The Royal Mail is currently, if I remember correctly, 51% privatised (viz. sold on the stockmarket) and 49% still government owned, but with a view to selling the rest. Post Office Counters, a bit less of a sell financially, is still government owned. Both are intended to make their money from custom, but both have intrinsically loss-making social service obligations by law. I think that RM can currently finance them by cross subsidy, but POC requires a degree of government money. The government had to assume RM's accumulated pension fund losses to make it saleable. 'Royal' in the title does not actually mean much in particular now, little more than a kind of state endorsement. Thanks a lot.
|
|
|
Post by Mia on Nov 30, 2015 16:47:24 GMT
|
|