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Post by motsamicaux on Sept 25, 2021 17:25:15 GMT
I received a letter today from England in one of those Royal Mail "Our sincere apologies" plastic bags. The envelope in the bag was missing its lower left quadrant, which had, apparently, been torn off.
The sheets of paper inside the envelope had been folded in half and then in half again, parallel to the first fold. When I unfolded the letter, the sheets of paper looked like an E, with the voids in the E representing where parts of the sheets were missing. I estimate that about one-third of the text of the letter is missing.
On the plastic bag: "If the contents are damaged or anything is missing you may be able to claim for your loss." I proceeded through the claim process (online) until I got this message in a pop-up window: "Claim not eligible Sorry International recipients cannot claim." Fiddlesticks!
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Post by ginny on Sept 25, 2021 20:04:40 GMT
At least you still got a part of the letter. I have received empty envelopes in said plastic bags a couple of times in the past
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Post by distractedmom on Oct 27, 2021 16:28:46 GMT
There was a time when I received only the back of an envelope, stuck in with the rest of my mail. And another when I got the envelope with no contents and no "apology" from USPS.
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Post by sunshine2170 on Oct 28, 2021 0:29:43 GMT
oh no a right Royal F Up
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Post by Catida on Nov 6, 2021 12:43:14 GMT
We need a "thumb down" -button. I wonder what causes some envelopes getting damaged by the machines. I've seen people from US say the envelope needs to be totally evenly flat, other otherwise you're risking it getting tearn.
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Post by allanorn on Nov 7, 2021 2:07:20 GMT
We need a "thumb down" -button. I wonder what causes some envelopes getting damaged by the machines. I've seen people from US say the envelope needs to be totally evenly flat, other otherwise you're risking it getting tearn. The US Postal Service processes slightly less than half of all first-class global mail every day, so they run the sorting machines fast. The tolerances are so tight, it’s a coin flip on a wax seal on an inbound letter making it to me intact.
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